More Effective DevOps

Making a Good DevOps Team Great

You’ve already built a DevOps team, but your improvements have stalled and the team is running into problems DevOps should be helping with. This Learning Program helps you solve the six thorniest DevOps problems:

  • Deployments are painful
  • Too many operational incidents occur
  • Dev, Ops, and Security teams aren’t working together
  • Software product quality is low
  • Customers are not delighted with your product
  • Team members are getting burnt out, especially by on-call work

Achieve continuous improvement, a rapid pace of product and feature deployments, and high software quality. Your team will suffer less burnout and feel great about their work, and your customers will be more satisfied.

Great DevOps teams master these skills

You’ll learn them all in Making a Good DevOps Team Great and why they’re important.

Make deployments less painful

To improve product and feature time to market, enable faster MTTR, reduce team member burnout, help teams work smoothly together, and enable your teams to innovate by allowing them to fail fast and recover fast.

Reduce operational incidents

To manage deployments and feature releases, measure the right things, use & track the right metrics, be proactive instead of reactive, avoid burning out your on-call team, stop recurring incidents, and make your system robust and self-healing.

Unify the Dev, Ops, & Security team mindsets

To make sure your culture supports the DevOps process, avoids needless delays and friction, and supports a learning and collaborative environment.

Improve software product quality

To increase the system’s quality and security, reduce manual testing, reduce defects found and reported by customers, prevent defects that aren’t found in testing environments, and avoid reverts & rollbacks in Production.

Collect and use customer feedback

To increase customer satisfaction with the product, understand customer pain points, and drive prioritization decisions based on the resulting impact to customers.

Prevent team member burnout

To prevent decreased productivity and bad attrition, enable high software quality, empower team members, allow rapid innovation, make purpose and alignment clear, and let customer feedback drive the product dev cycle.

Topics at a glance

Before your program starts

Assessment to help us learn about your team, where your program is strong, and where it can be improved.

Make deployments less painful

DevOps case study – how not to do deployments
Fast, fully automated deployments
Frequent small deployments
Avoid manual deployments/steps/tests/rollbacks
Plan deployments to make them fast
Quality gate before deployment to Production
Deployment validation
Tracking deployments and changes

Reduce operational incidents

Reduce outages affecting the customer
Monitor & alert proactively – don’t be the last to know
Get your Dev, Ops, & Security teams working together
Don’t burn out your on-call engineers
Use Production incidents to improve your system
Is your automated testing coverage sufficient?

Unify the Dev, Ops, & Security teams

Everyone is responsible for quality
Avoid “throwing it over the wall”
Involve Security & Ops teams early in design & review
Security & Ops suggestions for the Dev backlog
Design & Incident Reviews involve Dev, Ops, & Security

Collect and use customer feedback

Use the information already available to you
Decide questions you want to answer & data you need
Shift customer feedback left: items into dev cycle ASAP
Add new metrics and methods to collect & analyze them

Improve software quality

Prevent regression defects in new releases
Address testing gaps: exploratory, automation, UI, etc.
Reduce the need to revert or roll back releases

Prevent team member burnout

Good job satisfaction helps prevent burnout
Product decisions driven by customer needs
Painful deployments correlated with culture issues
Excessive issues while on-call associated with burnout

Why are our Learning Programs so effective?

We interviewed more than 400 software leaders around the world and what did they request?

Customized, minimally disruptive virtual sessions that focus on real-world results through a balanced mix of coursework, self-study, and expert mentoring.

Ready to give yourself or your team state-of-the-art learning?

Get in touch, and we’ll get right back to you!

Get in Touch